Privacy Policy

Your privacy is important to us. This Privacy Policy explains what personal data we collect, how we use it, and the rights you have regarding your information.

1. Who We Are

Roger Support (“we”, “us”, “our”) is a Roger Support marketing and web development consultancy. This Privacy Policy applies to our website, communication channels, and services.

2. Information We Collect

a) Information you provide directly

• Name, company name, and designation
• Email address and phone number
• Business requirements, project details, and communication history
• Billing details if we enter into a paid engagement

b) Information collected automatically

• IP address and approximate location
• Browser type, device information, and operating system
• Pages visited, time spent on pages, and referring URLs

c) Cookies & similar technologies

We may use cookies and analytics tools (such as Google Analytics, Facebook Pixel, etc.) to understand how visitors use our website and to improve our content and marketing campaigns. You can control cookies through your browser settings.

3. How We Use Your Information

• To respond to enquiries and provide quotations or proposals
• To deliver and manage projects, services, and support
• To improve our website, services, and user experience
• To send updates, marketing communications, or offers (unsubscribe anytime)
• To comply with legal obligations or resolve disputes

4. Legal Basis for Processing (EU/UK Users)

• Your consent
• Performance of a contract or pre-contractual steps
• Legitimate business interests
• Compliance with legal obligations

5. Sharing of Information

We do not sell your personal data. Information may be shared with trusted service providers, freelancers, partners, or legal authorities when required.

6. Data Retention

Personal data is retained only as long as necessary for the purposes described in this policy or as required by law. Data is securely deleted or anonymised when no longer needed.

7. Data Security

We apply reasonable technical and organisational safeguards to protect your data. However, no internet transmission or electronic storage method is completely secure.

8. Your Rights

• Access your personal data
• Request correction of inaccurate information
• Request deletion (subject to legal obligations)
• Object to or restrict processing
• Withdraw consent at any time

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Children’s Privacy

Our services are not directed at children under 16 years of age. We do not knowingly collect personal data from children.

11. Changes to This Privacy Policy

This Privacy Policy may be updated periodically. Changes will be posted on this page with a revised “Last updated” date.

12. Contact Us

Roger Support
Email: support@rogersupport.com
Phone: 1(833) 585 9338
Address: Flat No A 8383, 9 Homes, Kharar, Luxury flats, chungi road, kharar, PUNJAB, SAS NAGAR, 140301